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The Digital High Street Report 2020

The British high street has weathered sweeping changes in society, varied economic cycles, successive layers of property development and retail expansion, and the seismic impact of digital technology on communications, entertainment and commerce.

This Report takes for granted three overlapping premises:

• Healthy high streets have economic and social value and are worth saving;
• Small, independent businesses (SMEs), such as those that reside on high streets, are important to our economy; and
• Broad digital adoption and digital innovation will create significant value for the UK.