Job Details
Job Title: Administration & Projects Co-ordinator
Employed By: Romford Town Management Partnership Limited (Romford BID)
Responsible To: BID Director
Hours: 37.5 hours per week (could be flexible depending on applicant). Working hours will generally be 9.00am to 5.30pm Monday to Friday. However, due to the nature of the post holder’s role and responsibilities flexible and remote working as well a weekend, evening and early morning working is anticipated.
Salary: £24,000 to £27,000 per annum depending on experience
Benefits: Workplace pension
Location: Romford BID Office, Office 6&7, Romford Shopping Hall, 43 Market Place, Romford RM1 3AB
Role Expectations
The Administration & Projects Co-ordinator needs to be a dynamic, enthusiastic, lead administrator and project support officer who has strong people skills and flair for creative project support.
The role requires a motivated individual, able to work under pressure and to tight deadlines with an interest in project management and a talent for business liaison. It is a busy, exciting, fast-moving environment so they must be both adaptable and able to learn on the job often in high pressure situations and sometimes with limited technical support.
As the Admin & Projects Co-ordinator you will support the Romford BID Director by developing and maintaining the BID’s relationships with local businesses, statutory providers, funding bodies and other external bodies.
The role includes frequent interaction with the public and levy payers and, most importantly, provides support the Director on the implementation of all the project areas in the BID Business Plan.
You will need to use your proven organisation skills, excellent verbal and written communication skills, and procedural experience to ensure the BID can evidence a record of successful performance when reporting back to our Board and levy payers.
Key Responsibilities Summary
- Support the Romford BID Director, Board, and team in the delivery of its business plan
- Providing administrative support to the BID Director and Board to ensure they are always engaged and informed
- Ensure that the BID adds value to achieving more for Romford through joint working than its partners could achieve independently
- Act as an ambassador for Romford and Romford BID to ensure the town and its ambitions are known and supported at sub-regional, regional, national, and international levels
- Establish, manage, and maintain clear concise communication between all external partners, internal team members and stakeholders
- To proactively seek additional opportunities for the Romford BID be it project ideas, development options, cost saving opportunities or new income streams
- To support the BID Director in the overall budget management of the BID especially in relation to projects and events
- Oversee the activities of relevant external providers / suppliers or service level agreements with an aim to drive forward and enhance performance
- Ensure all BID activities are conducted in a proper and transparent manner.
- Attend meetings, provide support, and produce minutes or reports to and for the BID Director, Board or levy payers when required.
- Ensure compliance with appropriate legislation governing employment, data protection and health and safety
- Support and, when required, manage projects on behalf of the BID
Job Purpose and Key Responsibilities: Details
Office Management and Company Administration:
- To support on setting up and managing the project management office for the Romford BID, supporting and being accountable to the BID Director and the BID’s Board of Directors
- To encourage and support member engagement and ensure effective and transparent governance and administration
- To oversee the preparation of all necessary administration and office procedures for the Romford BID and ensure effective delivery of all related administrative processes including finance, legal, employment, procurement, health & safety and equal opportunities, contract, and project management.
- To oversee the smooth running of the CRM system
Finance:
- To support the development and implementation of projects that deliver on Romford BID’s objectives including but not limited to project budget management and levy collection
Stakeholder and Levy Payer Management:
- To act as a strong ambassador for the BID in interactions with partners, levy payers and visitors
- To ensure the BID team develops strong relationships with BID members and board members
- Engage regularly with levy payers in face to face or online meetings, understanding their needs and issues and being a listening ear
- Update the BID Director with regards to appointments and issues that come through from meetings and ensure all updated on the CRM system
Project Delivery and Management:
- To support the effective delivery of all BID projects as set out in the BID Business Plan as directed by the BID Director
- To ensure that the database of BID levy payers is constantly updated and improved
- To support the BID Director in monitoring and management reporting of any contracts with Havering Council including BID levy collection and the provision of baseline services
- To oversee and support contracts and agreements with suppliers for services provided to the BID
- To work with the BID Director on all projects, taking ownership of certain projects and events as directed.
Communication:
- To act as a conduit between the BID Director, the management, and the levy payers
- To support the BID Director with all internal and external communication between stakeholders and levy payers
- Work with the BID Director to manage the relationship with its external marketing company
Application
For full details of Romford BID and the vacancy, please view this Application Pack.
To apply for this role, please complete this application form and submit via email with a copy of your CV to recruitment@romfordbid.co.uk.
Applications that have not had all the questions completed will not be processed.
Closing date: Wednesday 7th August 2024
