Plymouth Waterfront Partnership - BID Manager & CEO

RECRUITMENT OF NEW WATERFRONT MANAGER AND CHIEF EXECUTIVE

Plymouth, Britain’s Ocean City, hosts the highly successful Waterfront Partnership’s Business Improvement District (BID), which seeks to recruit an exceptional candidate to continue delivery of its dynamic programme of place-making activities.​

With clear direction and support from the Board of Directors, you’ll lead delivery of Plymouth Waterfront Partnership’s 2022-2027 BID (and seek a new 2027-32 BID term); while working in close partnership with multi-award-winning Plymouth City Council and its hugely ambitious £5.5bn investment programme.​

For further details please visit CEO Recruitment - Waterfront BID

Job Description

Job title: Waterfront BID Manager and Chief Executive  
Organisation: Plymouth Waterfront Partnership 
Contract type: Fixed term until March 2027 with optional extension on successful renewal of BID term 
Hours: Full time - 40 hours per week with flexibility required on working hours
Accountable to: The Board and Chair of the Plymouth Waterfront Partnership  

Purpose of the role: 
To provide strategic and operational management for the Plymouth Waterfront BID, engaging with key stakeholders, including business levy payers, local authority, emergency services, community and charity organisations. You will be responsible to the BID Board for the delivery of the business plan, the renewal of the Waterfront BID for a fourth term and to manage contract delivery against SLAs, KPIs and budgets. As BID Manager, you will also identify opportunities for the betterment of the BID area and report these to the Board.

Primary Responsibilities: 

• To lead the organisation, internally and externally.
• Proactively seek opportunities to add value to BID delivery and build external relationships.
• Manage operations team to ensure effective and efficient delivery of the Company’s objectives, as agreed by the Board.
• Ensure management of BID assets, finances and staff is conducted in accordance with any Company approved management systems and protocols.
• Ensure that the Chair and Directors are briefed on operational activities (including opportunities and threats), either by way of face-to-face meetings, telephone calls or e-mails where necessary.
• Provide regular updates on all matters of consequence to the Chair (and to the Board where appropriate).
• Formally support manage corporate governance processes including Board and advisory group meetings  
• Monitor and manage performance of the Company against overall Business Plan and annual action/delivery plans ensuring budget targets are met.
• Be the operational point of contact for relevant partners, and work to coordinate the aims of the Company with key city partners and stakeholders.
• Safeguard the financial position of the BID to ensure that performance is in line with approved budgets and cash flow forecasts.
• Oversee contractual and payment arrangements in respect of appointed contractors and suppliers.
• Implement a communications strategy which incorporates engagement with stakeholders and consumers in partnership with other key city partners.  
• Identify and pursue new opportunities for extending the range, benefits and income of the Company.
• Maintain the Plymouth Waterfront BID contacts and BID voters database. Strong digital skills will be important.
• Lead the renewal process of the Plymouth Waterfront BID to a third term (2027-2032).
• Pursue a strategy of continuous professional development. 

Note: The above list is not in order of priority, and other tasks commensurate with the grade of the post may be required of the post-holder. 

Person characteristics

Adaptability: 
This role requires the ability to handle detailed information, balance multiple tasks and respond quickly to business situations and be able to work within a changing environment. 

Team Player: 
Work cooperatively and in partnership with others to set goals, resolve problems and make decisions that enhance the effectiveness of the business and wider city objectives. 

Ethically focused: 
The BID Manager needs to always demonstrate the highest standards of behaviour. This person will regularly be invited to attend social events representing the BID, including evenings and weekends. 

Lead: 
Positively influence others, demonstrate good listening skills, humility and the ability to accept social diversity.

Decision making:  
The BID Manager needs to support the business by quickly assessing situations as to their importance, risks and urgency and lead the business by making clear and timely decisions in the best interests of the organisation. 

General information

• All staff are responsible for his/her own health and safety and ensuring that any employees within the team adhere to the company's Health and Safety policy ensuring that the company's Health and Safety policy is enforced within all areas of responsibility ensuring safe working practice. Health and Safety policy is enforced within all areas of responsibility ensuring safe working practice.  
• All staff are required to positively support equality of opportunity and equity of treatment to colleagues and students in accordance with the organisation’s Equality and Diversity Policy.
• All staff are responsible for carrying out appropriate communication and information sharing.
• Some limited national travel may be required (at the Company’s expense) for operational and training purposes, this may include infrequent overnight stays.
   

To apply for this post, please forward your CV and covering letter to: 

E-mail: Patrick.Knight@plymouth.gov.uk 
(Please clearly state in the subject line: ‘Job Application for Waterfront BID Manager and CEO position’)

OR

Post:
Plymouth Waterfront Partnership
Ballard House
West Hoe Road
Plymouth
Devon, PL1 3BJ

The closing date for applications is Friday 30th May.