Make It Ealing BID - Business Support Officer

Job Details

Job description: Business Support Officer
Report to: Chief Executive  
Responsible for: Projects identified by the CEO
Location: 28-29 The Broadway, 2nd Floor, Ealing, London W5 2NP

As a Business Support Officer, you will be part of a small team, tackling a diverse and exciting range of project deliverables, from security to events to waste management. No two days are the same. Our priority is to support businesses and maintain a healthy, safe, and attractive town centre. Previous Business Improvement District experience would be valuable as we are about to enter a ballot year, but more important is energy, enthusiasm, and determination to do a good job

Background     

Make It Ealing is a Business Improvement District (BID) with 450 businesses in the BID area.  The organisation was first established in 2005 and was successful in three renewal ballots in 2011, 2016 & 2021.    

Our Vision

To support and promote local businesses to local people and create awareness of our diverse day and night-time economy.  

Role Description

The Business Support Officer's role is to liaise and build relationships with businesses in the Business Improvement District (BID) area.

The business support officer will work alongside the CEO to support BID businesses, engage the consumer, increase footfall, and initiate fun and digital chatter to encourage loyalty for our diverse and ever-changing High Street.

Responsibilities    

Delivering projects from the business plan objectives within budget allocations and within the allocated time. Daily monitoring of new businesses and activity on the street daily.  

Competencies

Make It Ealing employees are expected to be committed to the purpose of a Business Improvement District by offering help, support, and possible solutions to all areas of the business community  

Expected Behaviours

• Confident, proactive, hardworking, and a professional individual.
• Understand confidentiality and how to report appropriate feedback
• Self-starter and self-motivator.  
• Able to adjust to various levels of pressure and share concerns.  
• Willing to learn new skills and tools  
• Summary of Terms & Conditions

Contract

The job requires full time presence in the office. There is no home working.

The contract end date is 31st March 2026 with a possibility to extend if we have a successful re-ballot.

Hours of Work

40 hours per week inclusive of a daily 30-minute lunch break.

Frequency and Method of Payment

Salaries are paid to a Bank or Building Society account on the 26th of each month.

Annual Leave

There is an entitlement of 25 days annual holiday in addition to the statutory bank holidays.  .  

Pension

You will automatically be enrolled in The Make it Ealing Pension scheme.

Probationary Period

Employment will be initially a six-month probationary period. Should either party wish to terminate the employment during this period, then one week's notice will be required on either side, except for summary termination for gross misconduct.

Notice Period

Notice is one month by either party after satisfactory completion of probationary period.

Application

To apply for this role, please send a copy of your CV and covering letter to gerry@makeitealing.co.uk.

Closing date: Friday 18th October 2024