BID Manager - Hemel Hempstead BID

Location: Hemel Hempstead
Job Type: Part Time - 32 hours per week to include evening, weekend and bank holiday working as necessary.
Salary: £35,000 (Dependent on Qualification & Knowledge)
Application Deadline: 23/01/19

Purpose of the role

To facilitate the delivery of significant BID Levy funding to the area over the next four years, funded and led by businesses and managed by a dedicated BID Manager and based in the Marlowes Shopping Centre, Hemel Hempstead, with success measured against a series of KPIs both annually and across the five year term of the BID.

Main Duties:


  • Lead Hemel Hempstead BID ensuring that businesses see real value for money as part of the BID.
  • Ensure project delivery working in conjunction with the Board to ensure projects meet the needs of BID businesses in line with the established business plan.
  • Represent the BID at external stakeholder events to enhance the aims and the profile of the BID.
  • Devise and implement initiatives and projects to leverage additional funds and maximize the impact and investment in Hemel Hempstead BID.

Human Resources Planning and Management

  • Oversee a positive, healthy and safe working environment in accordance with all appropriate legislation and regulations.
  • Accountability for all budgets. Responsible for advising the BID Board in setting the BID annual budget, and its expenditure and management.
  • Provide a monthly performance report on the health of the town, to include measurement of the BID initiatives and management.
  • Effectively manage the BID CRM database, making sure that data management is in line with GDPR.

Marketing and Events

  • The BID manager will be responsible for organising and managing a variety of events aimed at raising the profile and customer experience in accordance with the annual work programme.
  • The BID manager will work with the management company to develop and deliver a social media strategy aimed at both customer interest and awareness and the preparedness of town centre businesses to be more digitally active.

Key Relationships

The BID Manager will be expected to form positive working relationships with all organisations and individuals that can assist the BID achieve its business aims including:

  • BID businesses
  • BID Board members
  • Press and Media
  • Dacorum Borough Council
  • Police 
  • LEP
  • Property owners and agents

The BID Manager will also be required to support the BID team to manage key supplier relationships.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.

Application Process

Please provide your CV with a covering letter explaining your suitability for the role and why you match the key requirements within the Job Description.

Please email to