Penzance BID - BID Manager

Location: Penzance
Job Type: Full Time
Salary: £36,000
Application Deadline: 22nd January 2023

Penzance has a very exciting job offer for the new manager for our Business Improvement District.

Penzance is currently undergoing a huge revival. This is in part helped by the current investment through the Town Funds, Town Deal £21.3 million, Future High Street Fund £10.4 million, Accelerator Fund £500,000.

This investment means Penzance becomes a player as a true destination for relocation and tourism. The Town Improvement Plans show how the development of the town will take place, bringing more business opportunities and accommodation within the town itself.

We are currently in delivery mode and the new BID Manager plays a crucial role within this team.

The projects mentioned above need to be completed within the next four years, part of your role will be to shape where we go next. Attracting more investment into the Town will always be crucial but it is important that we move forward and not plateau after these funds have been spent. It will be part of the remit for this role to understand and be a strategic part of this development.

In summary, Penzance is looking for a BID Manager to provide strategic and operational management of the BID. This includes engaging with the key stakeholders, including the levy payers, Local Authorities and community organisations.

The role of the BID Manager is responsible to the BID Board for delivery of the business plan.

Key Responsibilities


  • Lead the organisation, internally and externally.
  • Proactively seek opportunities to extend the scope of delivery; build external relationships, including with the Local Authority, who are a key partner.
  • Ensure effective and efficient delivery of the Company’s objectives, as agreed by the Board.
  • Manage and/or oversee all projects delivered by the Company ensuring time and budget targets are met.
  • Ensure management of office and any contractors is conducted in accordance with the Company’s approved management systems and protocols.
  • Liaison with Penzance BID Board of Directors to maintain good relationship and communication with levy payers to ensure the actions of the BID is clear to them.
  • Arrange, attend and contribute to Board meetings.
  • Management of the financial budgets including budgeting, income and expenditure.
  • Recruitment and management of any personnel working within the Penzance BID project.
  • Promote the Company to stakeholders.
  • Oversee contractual and payment arrangements in respect of appointed contractors and suppliers.
  • Safeguard the position of the BID to ensure that performance is in line with approved budgets and cash flow forecasts.


  • Knowledge of Penzance and BIDs
  • Degree level education (or equivalent) or an appropriate professional qualification in a relevant discipline
  • Visual presentation skills
  • Knowledge of political and economic conditions of retail, leisure, and licensed businesses
  • Project management experience
  • Event Management Experience
  • Management of Marketing, Websites and Social Media marketing plans and experience of implementing them.
  • The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.

Skills, Knowledge and Experience

  • Senior leadership experience.
  • Evidence of commercial acumen and experience of small business management.
  • Ability to work with minimum supervision under the leadership of a board and in close cooperation with management consultants.
  • Evidence of direct management of staff and/or contractors.
  • Ability to manage complex relationships with partners.
  • Proven tenacious leadership style.
  • Proven negotiation skills at strategic and operational levels in both public and private sectors to achieve partnership working towards common goals.
  • Ability to work at all times with professionalism and integrity.
  • Excellent communication skills with ability to handle complex information.
  • Flexible working including some out of hours

To apply for this role, please complete and return both attached forms via email to

Application Form - Penzance BID Manager
Equal Opportunity Form (Penzance BID)

If you are filling in this form by hand, please use BLACK INK and post to:
Penzance BID, c/o Coodes Solicitors, 49-50 Morrab Road, Penzance. TR18 4EX

All applications must be returned by 22nd January 2023.