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Events Manager (Maternity Cover) - The South Westminster BIDs

Location: St James’s Square, Pall Mall


Position description

This position description provides a general guide to the major accountabilities of this role. It is not a definitive list of duties that may be reasonably expected of the incumbent, and may vary from time to time.

Roles and responsibilities

Purpose of this role

Delivering the South Westminster BIDs’ annual events programme.

Key objectives

  • Commissioning events which raise the BID profile and engage with levy payers, residents, and visitors; Ensuring excellent customer service and quality delivery of events;

Key responsibilities

  • Setting, communicating and maintaining timelines and priorities on every project;
  • Being responsible for all annual event the annual budgets ensuring the events are delivered within budget;
  • Maintain and build effective relationships with a wide range of stakeholders, including local business, external agencies, senior managers and internal colleagues;
  • Securing permissions from outside authorities including Westminster City Council, to host events where required;
  • Instructing and managing third party suppliers;
  • Liaising and coordinating suppliers, partners and key stakeholders;
  • Contributing to the BIDs’ wider marketing strategy;
  • Supporting other BID team members in delivering their themed events;
  • Attending and co-leading the quarterly Destination Steering Group meetings with the Marketing Manager;
  • Working with the marketing team to deliver or commission events marketing material;
  • Management of the Events Assistant;
  • Providing content for the BIDs’ online channels to promote the events programme;
  • Liaising with designers and printers;
  • Negotiating contracts with external suppliers to optimise value;
  • Organising event photography and video production;
  • Exercise analysis to drive improvements;
  • Select and assign staff, ensuring equal employment opportunities in recruitment, training and promotions.
  • Direct and drive performance management culture within the teams ensuring that staff meet their targets in line with the business needs;
  • Coach the team to improve their skills and knowledge and help them work efficiently and effectively;
  • Contribute to the continuous business improvement process and to the meeting of business objectives;
  • To be an ambassador for the company at all times internally and externally;
  • Comply with Health & Safety Policy and safe working practices, ensure responsibility for safety and discipline in work area and report accidents and ‘near misses’ in accordance with defined safety procedures, be the fire warden and manager health & safety for the organisation; The above outlined responsibilities are not exhaustive and you may be required to carry out other tasks that are appropriate to your role in addition to these

Generic accountabilities

  • Planning and organising requires integration of limited range of activities and resources;
  • Flexibility to take some initiative but within well-established procedures
  • There is a requirement to understand basic knowledge of business improvement districts and how they function; Supervision not close and reporting at regular intervals during the work sequence;

Limits of authority & Freedom to act

As directed by the Head of Marketing

Qualifications

Good degree level education; Event Management degree is desirable but not essential;

Job function, technical knowledge and skills

  • Excellent organisational and negotiation skills;
  • Strong and effective communicate skills at all levels – internally and externally with an excellent telephone manner and interpersonal skills;
  • Well versed in social media with strong IT skills, including MS Word, Outlook, Excel, Powerpoint and Eventbrite;
  • The ability to be creative with ideas for different events;
  • Good eye for detail;
  • Creative thinking and the ability to actively promote ideas and initiatives both internally and externally;
  • Excellent time-management skills to ensure the efficient running of an event;
  • Sales and marketing skills to promote the event and attract sponsorship;
  • Flexible approach to changing deadlines and prioritisation of workload and tasks;
  • Ability to adapt flexibly to new priorities and additional tasks;
  • The ability to work as part of a team, and on your own initiative, is essential, along with the skills to be flexible, multitask and work to demanding deadlines in a busy working environment;
  • Plan and prioritise work to manage conflicting tasks, meet delivery deadlines/ targets, review progress, with minimum supervision Must have the ability to cope with pressure; Positive attitude towards working in a challenging and changing environment;

Experience

  • Ideally have up to 5 years or more of progressive responsible positions in event management;
  • Must have had experience of effectively managing a budget; Must have experience with Eventbrite;

General standards and expectations

At all stages in the employment lifecycle – from recruitment to exiting the business – we seek to gain competitive advantage from leveraging increased diversity within our employee population.

You will be encouraged to realise your full potential as a valued member of the Company. Everyone who works for South Westminster BID contributes to our success. By working together we will stimulate innovation and generate a more exciting and rewarding environment in which everyone will feel valued and respected.

Therefore throughout our operations, you will be treated fairly and equally, irrespective of sex, marital status, sexuality, gender identity, age, colour, race, nationality, religion, ethnic or national origin, disability, working pattern, educational or social background.

All employees must accept personal responsibility for compliance with the standard of conduct and align behaviour with the values of the Company. As an employee there are common standards of accountabilities that we would expect you to adhere to:-

  • Perform duties with care, diligence, professionalism and integrity;
  • Strive for the highest ethical standards, not just the minimum required to meet legal or procedural requirements but to deliver outstanding quality services to our customers (internal as well as external);
  • Observe appropriate acts, regulations, determinations and lawful directions that relate to the performance of official duties;
  • Treat colleagues with courtesy and be sensitive to their rights, duties and aspirations;
  • Not take or seek to take improper advantage of any official information acquired in the course of official duties;
  • Behave in a manner that maintains or enhances the reputation and professional standing of South Westminster BID;
  • Complying with company Health, safety and environmental protection policies and procedures that are relevant to your work;
  • You are required to keep information relating to the business affairs of South Westminster BID, its clients and related third parties confidential;
  • Avoid the potential for any perceived or real conflict of interest or allegation of bribery or compromise; In return, we are committed to providing a flexible, safe environment free from discrimination, bullying and harassment in which all employees are treated as equals and with respect.

To apply for this role, please visit https://cezanneondemand.interv...