BID Manager - Hemel Hempstead BID

Location: Hemel Hempstead
Job Type: Permanent, 40 hours per week
Salary: £35,000 - £40,000

Purpose of the role

The BID Manager is the public face of Hemel Hempstead BID and it is essential that they establish and maintain a high profile with levy payers, businesses and stakeholders at all times.  They must facilitate the delivery of over £750,000 of funding to the area throughout the BID term, funded and led by businesses and managed by a dedicated BID Manager, based in the Marlowes, with success measured against a series of KPIs both annually and across the term of the BID.

Key Responsibilities 


1. Lead Hemel Hempstead BID ensuring that businesses see real value for money as part of the BID.

2. Ensure project delivery working in conjunction with the Board to ensure projects meet the needs of BID businesses in line with the established business plan.

3. Proactively represent the BID at external stakeholder events to enhance the aims and the profile of the BID.

4. Devise and implement initiatives and projects to leverage additional funds and maximize the impact and investment in Hemel Hempstead BID.

5. Work alongside and in cooperation with the Company’s management consultants.

6. Ensure that the Chair and Board Directors are briefed on operational activities, including opportunities and threats where necessary.

7. Arrange, attend and contribute to Board/Director meetings where necessary.

Human Resources Planning and Management

8. Oversee a positive, healthy and safe working environment in accordance with all appropriate legislation and regulations.

9. Accountability for all budgets. Responsible for advising the BID Board in setting the BID annual budget, expenditure and deliverables.

10. To manage, monitor and safeguard the financial position of the BID and to ensure that performance is in line with approved budgets and cashflow.

Marketing and Events

11. The BID manager will be responsible for organising and managing a variety of events aimed at raising the profile and customer experience in accordance with the annual work programme.

12. The BID manager will work with the management company to develop and deliver a social media strategy aimed at both customer interest and awareness and the preparedness of town centre businesses to be more digitally active.

Key Relationships

The BID Manager will be expected to form positive working relationships with all organisations and individuals that can assist the BID achieve its business aims including:

  • BID businesses
  • BID Board members
  • Press and Media
  • Dacorum Borough Council
  • Police 
  • LEP
  • Property owners and agents

The BID Manager will also be required to support the BID team to manage key supplier relationships.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.


To apply for this role, please send your CV to